Seniors not asking doctors, pharmacists for help with drug prices

generic drugs

Older people take a lot of drugs and many of them — 27 percent, according to a recent study — say the cost of those drugs is a real burden to them. But the study also found that few seniors ask their doctors or pharmacists for help with drug prices. Besides steering them to programs that can sometimes provide financial help, medical professionals might also be able to suggest changes in the particular drugs each patient is taking.

The data come from the University of Michigan National Poll on Healthy Aging, a new initiative based at the U-M Institute for Healthcare Policy and Innovation and sponsored by AARP and Michigan Medicine, U-M’s academic medical center.

“We already know that cost can keep patients from taking the drugs they need to maintain health or prevent complications, but these new data suggest that many older adults aren’t talking to their doctors or pharmacists about cost and less-expensive alternatives as often as they could,” says Preeti Malani, M.D., director of the poll and a professor of internal medicine at the U-M Medical School. “This represents an opportunity for patients, clinicians – as well as health systems, insurers and policymakers.”

Alison Bryant, AARP senior vice president of research, adds that out-of-pocket costs can vary greatly for midlife and older adults depending on their insurance coverage for prescription drugs, and based on the price of the drug set by the manufacturer. High and rising drug costs can result in higher out of pocket costs and more cost burden.

Drug cost burdens

The poll studied adults between the ages of 50 and 80 to try to understand how prescription-related issues affect those in the pre-Medicare and Medicare age range. In all, 27 percent of them said their prescription drug costs posed a financial burden.

One in six respondents reported what the researchers call a “high complexity” of prescription management — taking six or more prescriptions and seeing more than one doctor. They were more likely to say their drug costs were a problem.

Among those who said their drug costs posed a burden, 49 percent hadn’t talked to their doctors about the cost of their drugs. But taking time to talk did pay off for many: 67 percent of those who reported talking to their doctor about cost received a recommendation for a less expensive drug, and 37 percent got similar recommendations from pharmacists.

“Based on these findings, and other evidence, we encourage patients to speak up during their clinic visits, and when they’re at the pharmacy, and ask about ways to reduce the cost of their prescriptions,” says Malani. “But equally, we see a need for health professionals to find ways to more routinely engage with patients about cost – especially through formal medication reviews such as the one that Medicare will cover.”

More about drug costs and health

Doctors, clinic staff and pharmacists, Malani says, can help patients identify options from drug companies that might reduce costs by reducing copayments or overall price, and recommend generic equivalents when available.

She notes that during patient visits, physicians usually don’t have access to information about what an individual patient’s drugs will cost them, based on what insurance they have. So it can be up to the patient to bring this information to their appointments, or to contact their clinic about alternatives if the cost at the pharmacy is higher than they expected. Patients can also talk with pharmacists who may better understand insurance plans and cost.

Patients with high and moderate complexity of drug management take multiple medications and have more than one doctor involved in their care. This can create additional challenges including one doctor not wanting to address a medication prescribed by another doctor.

Health conditions that start in middle age can make a major difference in the health of older adults, and the long-term cost of care. Multiple studies have found that long-term adherence, or faithful taking of medications as prescribed, affect a person’s health outcomes in positive ways. But other research shows that cost often gets in the way of adherence, leading a person to cut back on doses without a doctor’s guidance, to not refill a prescription or to skip doses altogether.

Although addressing the broader concern of drug costs will require shifts in policy, patients can take some immediate steps, by asking their doctors and pharmacists for help, Malani says. Future programs should encourage health professionals and patients to routinely have these discussions.

The nationally representative sample included 2,131 people, split almost equally between those aged 50 to 64, and those aged 65 to 80. Respondents answered a wide range of questions online; laptops and Internet access were provided to those who did not already have it.

About the Author

Truman Lewis
Truman has been a bureau chief and correspondent in D.C., Los Angeles, Phoenix and elsewhere, reporting for radio, television, print and news services, for more than 30 years.